Daphne has compassion for both staff and residents. She is an encourager of others, celebrates their success and puts others first. As an example, a resident was recently having difficulty sleeping so she stayed up all night with that person to provide comfort and brainstorm solutions.

Daphne does not accept things at face value. She has a knack for looking at situations with a fresh set of eyes. She is quick to recognize when a resident might benefit from an adaptive aid, an experience, a therapy, or just a change of scenery. Being mission focus drives this kind of insight.

Daphne is creative in challenging staff to improve work skills in a way that creates loyalty. Staff recognize this and respond well to this level of respect.

Daphne is able to meet the significant expectations of the Residential Leader position while always making time for people that need her.

A real world definition of integrity is doing the right thing whether someone is watching or not. That defines Daphne. Her strong faith guides everything she does.

Daphne focuses on teamwork. She recognizes the strengths and weaknesses of staff and does a great job of engaging team members so that they complement each other's skills.

Daphne recognizes that every part of her job has a direct impact on VNU's mission so her desire is to do the job to the best of her ability, giving the residents the best life possible.

Daphne is willing to do whatever it takes to fulfill the mission. This includes brainstorming ideas, advocating for what is in the resident's best interest, working extra hours, being available to support both residents and staff when they need it. Her efforts create a culture where residents and staff want to live and work.